These Terms will apply to any contract between us for the sale of Products to you (“Contract“).
Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that before placing an order you will be asked to agree to these Terms.
If you refuse to accept these Terms, you will not be able to order any Products from our site.
You should print a copy of these Terms or save them to your computer for future reference. We amend these Terms from time to time as set out in clause 6. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 18 Dec 2018.
These Terms, and any Contract between us, are only in the English language.
1.1 Glenys will perform all treatments with professionally applied skill and care and will make every effort to perform the Treatments on scheduled time. However, there may be delays due to an event beyond personal remit of control and Glenys will not have any liability in such event other than to offer an alternative treatment time.
1.2 Prior to undergoing any treatment, you may be required to complete a Health Consultation Form. The purpose of completing the form is to enable Glenys to identify any allergies and/or medical conditions that you may have and to determine what treatments may or may not be suitable for you. If at any time during your membership any information previously provided becomes inaccurate you must inform us as soon as possible so that records can be maintained.
1.3 Glenys reserves the right to refuse to carry out or complete a treatment if it becomes apparent prior to or during a treatment that you have any medical condition or allergy or similar condition that may put you at risk if you were to undergo the treatment. Glenys will not be liable to you for any loss in connection with any such cancellation.
1.4 Whilst in attendance on premises you must comply with the 'JustGlenys Behaviour Policy', a copy of which is available upon request. Copies also displayed on the justGlenys.com Website.
1.5 In the unlikely event that there is any problem with any treatments provided please contact us and tell us as soon as possible.
1.6 Gift vouchers for package treatments will convert to the equivalent monetary value (at time of purchase) upon expiry and will only be honoured at the discretion of the Company.
Gift vouchers for package treatments which are no longer available will be converted to the equivalent monetary value of the original package treatment (at time of purchase) until expiry. All gift vouchers used as payment will serve as a deposit on booking. Non-attendance and cancellation policy is applicable and any non-attendance or cancellation fees may be redeemed against the value of the gift voucher at the Company’s discretion.
2.1 If you do not attend a booked treatment without informing Glenys in advance then you will still be responsible for the full price of the treatment.
2.2 You have the following rights to cancel a booking for treatments, including where you choose to cancel because Glenys is affected by an event beyond personal control: Subject to the cancellation charges set out below, you may cancel any booking for treatments at any time prior to the booking; if you cancel a booking and you have made any payment in advance for treatments that have not been provided to you, you will be refunded the relevant amount.
2.3 If you cancel a booking for a treatment you will be responsible for the following cancellation fee:
2.4 For group bookings of three or more people, alternative cancellation charges may apply and you will be informed of these at the time of booking.
2.5 If a booking must be cancelled due to an event beyond Glenys's control or the unavailability of key personnel or key materials without which we cannot provide the treatments we will promptly contact you to let you know and organise a new booking schedule - or if you have made any payment in advance for the treatments and would prefer a refund, we will refund this amount to you.
3.1 Where any products sold by us come with a manufacturer’s guarantee, we will try to pass on to you the benefit of such guarantee. Any such guarantee is in addition to, and does not affect, your legal rights in relation to any products that are faulty or not as described.
3.2 If you are unhappy with the any products you buy from us for any reason or you change your mind, you may return them to us at your own cost within 14 calendar days of purchase and we will refund you the price you paid for such products. This guarantee is in addition to, and does not affect, your legal rights in relation to any products that are faulty or not as described.
3.3 The images of the Products on justglenys.com are for illustrative purposes only. Although we have made every effort to display the graphics and colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
3.3 The packaging of the Products may vary from that shown on images on the website.
Where you have provided any personal information, we only use such personal information in accordance with our Privacy Policy.
5.1 As a consumer, you have legal rights in relation to treatments not carried out with reasonable skill and care, or if any products we use are faulty or not as described. Advice about your legal rights is available from your local authority or attorney. Nothing in these terms and conditions will affect these legal rights.
5.2 We only supply products and/or treatments for private use. You agree not to use the products and/or treatments for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
5.3 We do not exclude or limit in any way our liability for:
5.4 We will not have any liability to you if loss, injury or damage occurs as a result of a failure to provide information or as a result of the supply of inaccurate or incomplete information on a Health Consultation Form or otherwise.
6.1 PO Box address here.
6.2 If you have any questions or if you have any complaints, please contact us. You can contact us by telephone or by e-mail at 'bookings @ justglenys . com'
6.3 If we have to contact you, we will do so by telephone, e-mail, or by post to the contact details you provided at the time of booking, or (if none) such other details as we may have on file for you.
Your use of the justglenys.com Website is governed by our Terms of Use. Please take the time to read these, as they include important terms which apply to you.
We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.
9.1 The justglenys.com Website shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
9.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 9.3.
9.3 We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (“Dispatch Confirmation”). The Contract between us will only be formed when we send you the Dispatch Confirmation.
9.4 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on justglenys.com as referred to in clause 13.5, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.
9.5 You may only purchase Products from justglenys.com if you are at least 18 years old.
10.1 These Terms are ammended from time to time. Please look at the top of this text to see when these Terms were last updated and which Terms were changed.
10.2 Every time you order Products from justglenys.com, the Terms in force at the time of your order will apply to the Contract between you and us.
10.3 These Terms may be revised as they apply to your order from time to time to reflect changes in relevant laws and regulatory requirements. If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return (at your cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
11.1 You have a legal right to cancel a Contract during the period set out below in clause 11.3. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.
Advice about your legal right to cancel the Contract is available from your attorney or source of legal/authoritive information (usually local government).
11.2 However, for hygiene and health and safety reasons this cancellation right does not apply in the case of any sealed Products which you have opened.
11.3 Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered, as set out in the examples below:
Your Contract
End of the cancellation period
Contract is for Single Product
Product is not delivered in instalments on separate days.
The end date is the end of 14 days after the day on which you receive the Product.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the Product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.
Your Contract is for either of the following:
The end date is 14 days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the first instalment of your Product or the first of your separate Products on 10 January and the last instalment or last separate Product on 15 January you may cancel in respect of all instalments and any or all of the separate Products at any time between 1 January and the end of the day on 29 January.
Your Contract is for the regular delivery of a Product over a set period.
The end date is 14 days after the day on which you receive the first delivery of the Products.
Example: if we provide you with a Dispatch Confirmation on 1 January in respect of Products to be delivered at regular intervals over a year and you receive the first delivery of your Product on 10 January, you may cancel at any time between 1 January and the end of the day on 24 January. 24 January is the last day of the cancellation period in respect of all Products to arrive during the year.
11.4 To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to complete the cancellation form on our website. A link to the website cancellation form will be included in our Dispatch Confirmation. If you use this method we will e-mail you to confirm we have received your cancellation.
You can also e-mail us at 'support @ justglenys . com' or contact Glenys by telephone or by post to PO Box 117, New Tripoli, PA 18066. If you are e-mailing/writing, please include details of your order to help quickly identify and locate it within the system. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us. For example, you will have given us notice in time as long as you get your letter into the last post on the last day of the cancellation period or e-mail us before midnight on that day.
11.5 If you cancel your Contract we will:
11.6 If you have returned the Products to us under this clause 11 because they are faulty or mis-described, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
11.7 You will be refunded on the account used by you to pay. If you used Gift-Vouchers to pay we may refund you in Gift-Vouchers.
11.8 If a Product has been delivered to you before you decide to cancel your Contract then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You will be responsible for the cost of returning the Products.
11.9 Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 6 or anything else in these Terms. Advice about your legal rights is available from your authority or attorney.
12.1 We endeavour to meet the delivery times stated on justglenys.com, but all delivery times stated are estimates. All deliveries will be within 30 days after the date of the Dispatch Confirmation. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 17 for our responsibilities when this happens.
12.2 Delivery of an Order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.
12.3 You own the Products on the later of:
12.4 If we miss the 30 day delivery deadline for any Products then you may cancel your Order straight away if any of the following apply:
12.5 If you do not wish to cancel your order straight away, or do not have the right to do so under clause 13.4, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your Order if we do not meet the new deadline.
12.6 If you do choose to cancel your Order for late delivery under clause 12.4 or clause 12.5, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled Products and their delivery.
12.7 Unfortunately, we do not delivery to addresses outside the United States. You may place an order for Products from outside the US, but this order must be for delivery to an address in the US.
13.1 The prices of the Products will be as quoted on justglenys.com at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However please see clause 13.5 for what happens if we discover an error in the price of Product(s) you ordered.
13.2 Prices for our Products may change from time to time, but changes will not affect any order you have already placed.
13.3 The price of a Product includes Sales Tax (where applicable) at the applicable current rate at the time.
13.4 The price of a Product does not include delivery charges. Delivery charges are as advised to you during the check-out process, before you confirm your order.
13.5 justglenys.com contains a large number of Products. It is always possible that, despite our best efforts, some of the Products on justglenys.com may be incorrectly priced.
If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order.
We will not process your order until we have your instructions.
If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.
Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect price.
14.1 Some of the Products we sell to you come with a manufacturer’s guarantee. For details of the applicable terms and conditions, please refer to the manufacturer’s guarantee provided with the Products.
14.2 If you are a consumer, a manufacturer’s guarantee is in addition to, and does not affect, your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local authority.
15.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
15.2 We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
15.3 We do not in any way exclude or limit our liability for:
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an act or event beyond our reasonable control (“Event Outside Our Control”).
16.2 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract: We will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
16.3 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.
17.1 When we refer, in these Terms, to “in writing”, this will include e-mail.
17.2 To cancel a Contract in accordance with your legal right to do so as set out in clause 12, you just need to let us know that you have decided to cancel. The easiest way to do this is to complete the cancellation form on our website. A link to the website cancellation form will be included in our Dispatch Confirmation. If you use this method we will e-mail you to confirm we have received your cancellation. You can also e-mail us at bookings@justglenys.com or contact our Customer Services team by telephone or by post to, PO BOX ADDRESS, NEW TRIPOLI, PA. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us.
17.3 If you wish to contact us for any other reason, including because you have any complaints, you can contact us by e-mail at 'bookings @ justglenys . com'.
17.4 If we have to contact you or give you notice in writing, we will do so by e-mail or post to the address you provide to us in your order.
17.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
18.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
18.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
18.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms.
18.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
18.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
18.6 These Terms, and any Contract between us, are only in the English language.
18.7 These Terms are governed by law. This means a Contract for the purchase of Products through justglenys.com and any dispute or claim arising out of or in connection with it will be governed by law. You and we both agree to that the courts will have non-exclusive jurisdiction.
This Privacy Policy governs the manner in which justglenys.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the justglenys.com website (“Site”). This privacy policy applies to the Site and all products and services offered by justglenys.com
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit justglenys.com, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on justglenys.com. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit justglenys.com anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with justglenys.com. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to justglenys.com, such as the operating system and the Internet service providers utilized and other similar information.
justglenys.com may use “cookies” and the browsers' in-built database, "Local Storage" to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
JustGlenys.com may collect and use Users personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on justglenys.com. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on justglenys.com that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from justglenys.com. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to justglenys.com, is subject to that website’s own terms and policies.
Ads appearing on justglenys.com may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
JustGlenys.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use justglenys.com. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
PO BOX ADDRESS
EMAIL ADDRESS
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©2016 JustGlenys.
The Butterfly Symbol is a trademark of JustGlenys.
This website is an educational tool. Content provided in this website is not medical advice.
The content on our website has not been evaluated by the FDA (US Food & Drug Administration).
Before you start any health program, you are advised to consult your doctor.
